Boca
Systems Printer Drivers Installation Instructions
Introduction
Congratulations on downloading and unzipping the
BocaPrinterDrivers.zip file. All the
files needed to complete this installation are contained in this folder. If this
is a new printer, do not plug it in
and turn it on at this point. Wait until
instructed in step #5 below.
These printer drivers are intended to be installed on
Windows PC platforms X86, AMD64 or IA64.
This includes Windows 7, 8.1, 10 and Server 2012 R2.
To properly install the Boca Systems printer drivers,
version 4.0.0.0, follow the steps outlined below. If you currently have another version of a
Boca Systems printer driver installed, start at step #1 to uninstall current
printers. If this is a first time install start at step #4.
All screen shots below were taken from a Windows 10 PC
using a Boca Systems 26/46 FGL 200 DPI printer (know as a Lemur). If a different Windows operating system or
Lemur printer is used the pictures will vary slightly.
Printer Driver Installation
Step
#1
To get started turn off the Boca Systems printer
Step
#2
Go to the Devices and Printers window. It will look
similar to this.
Step
#3
Click on the Boca Printer driver icon once to select
it. Then right button click to display
menu choices and then select "Remove Device", as shown below.
You will be prompted with “Are you Sure”, select
Yes. If there is more than one Boca
Printer Driver Icon displayed here, repeat the process until all are
removed. Eventually it will look similar
to this.
Now return to the unzipped folder containing this HTML
document.
Step
#4
To continue right button click on the “Boca.bat”
file. Select "RUN AS ADMINISTRATOR" to install the drivers onto the PC. You will see two DOS command windows
open. The first will be looking for an
older version of ddkfglmon.dll. If found
it will be deleted and later replaced with a newer version. The spooler will be
stopped while the file is deleted and then restarted.
If the PC does not have this file, a message will be
displayed “File not found”. This is
nothing to worry about. It is just not
there to delete. The second DOS command
window will open to install the printer files as shown below. Notice the message “Driver Package added
successfully”. This is how it is
displayed on a 64 bit Windows PC. Press
“Enter” key to close DOS command windows.
On a 32 bit Windows PC it will look more like this.
Click “Next” and “Finish” when prompted to complete the
install of the driver package onto the PC.
Step
#5
Now that the drivers are installed on the PC, it is
time to install the printer. At this
point turn the printer on, load stock and plug in the printer cable between the
PC and printer.
Step
#6
If you are installing on a USB port, your install task
is complete. The printer will install itself.
You can skip step #7 and go
straight to step #8.
Step
#7
If however you are using a different port, click on
"Add Printer" to run the install wizard. Click “The Printer I want
isn’t listed” and then select “Local or Network Printer” as shown.
If adding a serial or parallel printer, select the
existing port such as LPT1
If installing an Ethernet/Wi-Fi network printer, select
“Create a New Port”, “Standard TCP/IP” and click next.
Now enter the IP address of the printer. The IP address can be obtained from the
printer by pressing the “Test Button” on the printer. It will be printed on the ticket. Click next.
Select standard network card and click next.
Regardless of port choice above, the split screen below
will appear during a manual install.
Choose “Boca” under manufacturer and the appropriate driver for the FGL
Lemur printer.
In this case a “Boca BIDI FGL 26/46 200 DPI” Lemur is
installed. Click next.
Select currently installed drive and click next
again. Use the default name or enter
another, then click next.
You may be presented with the following window.
If so click on “Print a test page” button to verify
installation completed correctly. Then
click “Finish”.
Step
#8
Regardless of port choice, once installed it is always
possible to go to the Devices and Printers window. Right button click on the Boca Printer driver
icon displayed and select "Printer Properties" from the menu. On the "General" tab click the
"Print Test Page" button to print a standard windows page. Do not be concerned if the Windows test page
text wraps around the ticket, since its default size is 8.5 x 11. The stock is much smaller. Also this is only a test to verify the PC is
communicating with the printer.
Printer Driver Modes
There
are currently three modes for a Boca Systems FGL printer driver. Those Modes are:
- Spool – Unidirectional mode. This mode is used by most ticketing
systems. The ticketing systems
using this configuration use the spooler to print. This mode does not
include reading status back from the printer. In this mode a printer can be set up as
a shared network printer. It can
also be reached from web applications.
- Direct – Bidirectional mode. This mode is used by ticketing systems
that want to read all status generated by the FGL printer. With constant monitoring of the status,
a ticketing system can always know the state of the printer before sending
the next ticket. In this mode a
printer can be used local to the PC only.
- Spool – Bidirectional mode. This is the default mode for the newest
Boca Systems drivers. In this mode
the spooler is used to write to the printer. A printer/port monitor is used to read
status back from the printer and maintain some of the operating systems
variables contained within the PRINTER_INFO_2 & PRINTER_INFO_6
structures. Ticketing systems can
now read these variables to see when the printer is Ready, Jammed, Out of
stock or Offline. In this mode a
printer can be set up as a shared network printer and reached from web
applications.
Driver
modes 1 & 2 are available on all current Windows operating systems, such as
Windows 7, 8.1, 10 and Server 2012 R2.
Driver mode 3 is available on Windows 8.1 and 10. These modes correspond to which printer
driver ports/advanced properties are currently selected as shown below.
Spool Unidirectional Mode
In
this mode as displayed below, “Enable bidirectional support” is turned off and
“Spool print documents…” is turned on.
Direct Bidirectional Mode
In
this mode as displayed below, “Enable bidirectional support” is turned off and
“Print directly to the printer” is turned on.
Spool Bidirectional Mode
In
this mode as displayed below, “Enable bidirectional support” is turned on and
“Spool print documents…” is turned on.
Contact Boca Systems
If there are any difficulties click on the link below
to go to the Boca Systems Technical support web page. Fill in all known information and someone
will get in touch with you.