PRINTER REPAIRS

 

All repairs will be billed according to the following flat rate schedule. These prices assume the presence of all parts. All missing parts will be invoiced individually. The print head is excluded from the flat rate pricing and will be billed as a separate item in addition to the repair cost. (Printers under warranty or on maintenance plans are excluded from the price schedule.)

 

 

PRINTER MODEL

PRICE

 

MICRO or SubMICRO

$150.00

 

DUAL MICRO

$200.00

 

MINI or SubATM

$250.00

 

DUAL MINI

$350.00

 

GHOSTWRITER PRINTERS

$300.00

 

MAG PRINTERS

$300.00

 

MAGMINI PRINTERS

$960.00

 

4550/4620 PRINTERS

$350.00

 

 

 

 

LOGIC BOARD REPAIR

$150.00

 

LOGIC BOARD (4550/4620)

$300.00

 

 

 

 

Any (no problem found)

$ 75.00

 

Box Charge

$ 25.00

To be invoiced on any printer requiring a new box

 

NOTE:  The above prices are based on FGL24/44 printers.  There will be a $160.00 surcharge for the repair of the oldest printer models and logic boards (FGL II/IV, FGL 20/40, etc.)  FGL21/41/22/42 boards and printers will be billed with a $90.00 surcharge. 

 

There will be a $75.00 evaluation charge assessed on any printer returned for which we are unable to duplicate the failure. This charge will be creditable to future repair work performed on the evaluated printer.  All prices are FOB Boca Raton.

 
 
Printer return procedure

 

The printer should be returned to BOCA for repair (freight prepaid) in its original box and packing material.  Please enclose a completed repair form (see below) with each printer. Failure to do so will delay the repair.  Payment by credit card (visa, master card, amex) is preferred.  Payment on open account is acceptable with customers maintaining active, current account status.

 

REPAIR FORM (word)

 

Please return the printer to the following address:

 

Boca Systems, Inc.

1065 South Rogers Circle

Boca Raton, FL 33487

Attn: Printer Repair Dept.

Phone: (561) 998-9600

Fax: (561) 998-9609

Email: cathy@bocasystems.com