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TECHNICAL SUPPORT REQUEST
FORM |
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Company Name |
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Date |
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Contact Name |
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Phone Number |
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Email Address |
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Printer Model |
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Serial Number |
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Software (21, 44,etc.) |
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Interface |
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DPI |
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Print width #1 |
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Print Width #2 |
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Printer Vendor (company the printer was purchased from) |
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DESCRIPTION OF OBSERVED PROBLEM |
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BASIC QUESTIONS |
(please answer yes or no) |
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Has this printer ever worked properly? |
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Has your computer been upgraded recently? |
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Has your ticketing system been upgraded recently? |
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Have you recently received new ticket stock? |
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Is the problem intermittent? |
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If you have other BOCA printers, are they working
properly? |
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Please
email this form to ted@bocasystems.com or fax to 561 208 2310 |
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