Do not connect the printer to your computer until after the driver has been installed.
DRIVER APPLICATION NOTES
There are three different driver types that can be used with your BOCA printer – Generic Text, FGL and PCL. While all three allow you to communicate through driver dependent applications (Word, Excel, IE) and/or access the printer over a network, these drivers have very different operating modes. Please note that the only printer status information readily available with these drivers is whether or not the printer is ready to receive data. These drivers will not return status on any interface. While we do not recommend installing the printer drivers if you intend to communicate bi-directionally, we have developed some ways of communicating bi-directionally while using drivers. (see Bi-Directional Communication with Printer Drivers section below)
Drivers (contained in printer_drivers.exe)
This is the preferred driver for BOCA printers. This driver is only to be used with FGL mode printers. (NOTE: Old FGL printers may not support the use of FGL drivers. FGL driver support was first introduced in 2000 on FGL22/42 printers.)
PCL Drivers (contained in printer_drivers.exe)
This is a legacy driver for BOCA printers. This driver is only to be used with PCL mode printers. With the exception of the limited resident font and bar code choices, these drivers install and operate similarly to the FGL drivers. (NOTE: Prior to the release of the BOCA PCL drivers, many customers used HP LaserJet IIP drivers. However, the HP drivers have slightly different margin definitions and lack many of the features supported in the BOCA drivers - vendor defined page sizes, customer defined page sizes, etc.)
This driver is typically used only in older printers that do not support either FGL or PCL drivers. This driver does not support WYSIWYG, true type fonts or graphics. Additionally, Microsoft support on this driver is increasingly difficult with each version of Windows. We suggest avoiding the use of this driver whenever possible. Please note that none of the remaining instructions apply to the Generic Text Driver.
Download the driver file below. Double click on the file to unzip and execute the .exe file. The driver files will automatically install on your PC. Click “Finish” at the end of the installation.
Connect and power on the printer.
In the event that you accidentally install the wrong driver, it may be necessary to completely remove all traces of the old driver files in order to successfully install a new driver. Please follow the instructions shown below to remove an old driver:
- If you see the printer name in the Printers folder, Right click to delete it.
- Go to next step either way.
- Right click on the Printer folder and select “Run as Administrator” and “Server Properties”.
- Select the Driver tab and then if the printer name shows, click on the “Remove” button.
- Select “Remove driver and driver package” then OK, and then Yes to next dialog box.
- Then “Delete” and “OK” in the next dialog boxes.
- “Close” Server Properties window.
- This will remove any remnant files of previous install tries.
- Open the \Windows\inf folder and delete the file setupapi.dev.log.
- Install the driver again preferably with “Run as Administrator”.
driver translates the graphical information displayed in your Windows
application into a printer friendly format. In order to properly
format the data, the user must correctly establish the page size and
margins. Windows supports the following methods of defining page
- Vendor (BOCA) Defined - We have pre-defined some common page
(ticket) sizes which can be used with any Windows application.
Please use a BOCA defined page size if it meets your requirements.
- User (Customer) Defined - This method allows the customer to
define any page size less than 16" long. This is the preferred
method whenever a vendor defined size is not available. Adding a
new page size ("create a new form") is described in detail below.
- Windows Defined - Windows has pre-defined a variety of
common page sizes. The BOCA drivers allow you to access the
"letter" and "11 x 17" page sizes. Please note that margins must
be adjusted to avoid printing outside of the ticket boundaries.
- Custom Size - This option is only available in some
versions of Word. We do not recommend the use
of this method.
Use – All applications (PCL and FGL)
your driver, you should select the appropriate ticket size in the “Page
Setup” dialog of the application. If your desired ticket size is
unavailable, you will need to add your own page size as follows:
to “Printers and Faxes”
to “File” (at the top of the dialog)
the “Forms” dialog
the “create a new form” box
the desired width, length and margins
Margins - start with the following minimum margins and increase as
Mode - top and right = 0, bottom and left = .01
Mode - bottom and right = 0, top and left = .01
Mode - top = .07, right = 0, bottom = .01, left = .01
Mode - bottom and right = 0, top = .07 and left = .01
on “Save Form”
driver versions allowed you to select the “letter” size and adjust the
margins to define the ticket size. This feature is still
available in the new drivers to support old installations.
a new font, Windows will default to the previous font size. This
size will usually be incorrect. You must re-assign a valid font
size to guarantee the proper font representation on your screen.
"Tall" font in Word Pad does not display properly on the screen.
Use – Word Only (PCL and FGL)
Word, you must select the “use printer metrics to layout document” box
in tools/options/compatibility. All of the previous “driver use”
guidelines apply to Word. Word also provides you with the unique
ability to define a custom page size within the application
itself. We strongly recommend against the use
of this feature. However, the following description will explain
the use and limitations of this feature.
allows you to manipulate the page size in both portrait and landscape
modes, the data sent to the printer only functions properly in portrait
mode. You cannot print in landscape mode with a
Word defined custom page size.
mode, you can manually set the height for any ticket length up to 11
inches. For ticket lengths greater than 11 inches, you will need
to add your own page size as described above in the “all applications”
Models (adjustable vs. fixed and reverse adjustable)
Due to a
variety of legacy issues and driver limitations, an adjustable FGL
printer operating in portrait mode requires an <rte> command in
order to properly format the ticket. This command only needs to
be sent once as it is permanently stored in the printer's memory.
(You can send the printer and <rtd> command to reverse an
erroneously sent <rte> command.) Please note the manner in
which the printer formats the ticket in the various scenarios shown